Frequently Asked Questions

Do I have to sign a long-term contract?

No contracts. Pay-as-go subscription allows you to sign up and cancel anytime.

How does my restaurant receive orders?

GrubBook provides many ways for you to receive orders. Orders can be received via email, fax, phone, or tablet device. Our options require minimum or no change to your current setup.

How long does it take to get up & running?

Setup is fast and easy. Our highly trained operators can get you up and running, ready to take orders in 2-4 days.

Can GrubBook setup my menu for me?

No problem… Just let us know and we’ll take care of it. We will have you setup from start to your first order.

Can I add the ordering function to my website?

Yes, GrubBook's online ordering can be added directly to your website. All we have to do is add an online ordering widget to your website.

Can I accept credit cards online?

Yes. You will be able to accept all major credit cards. Paypal payment is also accepted.

Can I create coupons, specials or discounts for my customers?

Absolutely. GrubBook's program allows you to effectively market to your customers. Create as many coupons, specials, or discounts are you'd like, whenever you'd like.

Are there any limits? For example, menu items, customers, orders, etc.?

There are no limits. Create as big as a menu as you'd like. Cater to as many customers as you can handle.

I'm not very good with computers. Will it be an issue?

Not at all... With a few pointers from our support staff, we guarantee you will be able to use the GrubBook system in a manner of minutes.